The first rule of any technology used in a
business is that automation applied to an efficient
operation will magnify the efficiency. The second
is that automation applied to an inefficient
operation will magnify the inefficiency. —BILL GATES
FIVE KEY PRINCIPLES TO A SOUND
DATA SECURITY PROGRAM
The Federal Trade Commission has set forth the following five key principles
for businesses to follow when creating a data security program.
Take stock. Know what personal information you have in your files
and on your computers.
Scale down. Keep only what you need for your business.
Lock it. Protect the information that you keep.
Pitch it. Properly dispose of what you no longer need.
Plan ahead. Create a plan to respond to security incidents.
Ash Bell of Updater sees apps as
the new websites, and if they haven’t
already, property management firms
should seriously consider using
apps for their properties. Apps are a
natural progression from websites—
notes Bell, “It’s difficult to imagine a
property not having a website, right?
Soon it will be difficult to imagine
a property not have an app.” With
that, he uses the way websites have
evolved to offer up features a good
property management app should
> A clean and intuitive navigation
> Tools for both prospective and
direct marketing exposure to
residents and allowing for guest
authorization (without a written
> Ability to check apartment
availability and book tours
> Instant messaging for residents to
communicate directly with staff
> A hub for maintenance requests
and emergency alerts
of executives report that blockchain
and smart contracts will be critical
to their organizations over the next
Source: updater.com, Ash Bell, “The Not-to-Miss
Property Management Tech Trends for 2018” Source: Accenture Technology Vision 2018 Tech Trends Report
Source: National Association of Realtors, Data and Privacy Toolkit; Federal Trade Commission,
“Protecting Personal Information: A Guide for Business,” available at ftc.gov/infosecurity.