IREM.ORG), IREM 2014
PRESIDENT, IS ALSO THE
PRESIDENT AND CEO OF
AMO, IN SAN DIEGO, WITH
OVERSEEING THE FIRM’S
PORTFOLIO OF MORE THAN
12,000 RESIDENTIAL UNITS,
AND ITS 350 EMPLOYEES
IN SACRAMENTO, CALIF.;
TEMPE, ARIZ.; AND
As President of IREM, I have had the privilege of visiting a number of our domestic and international chapters this year, meeting with many of my fellow property managers from around the U.S. and
the world. One of the benefits of these meetings is the opportunity to share
“Best Practices” in managing real estate. However, you don’t need to rack up
frequent-flyer points to find new ideas for improving your business. You can
identify ways to tap into the secrets used by others to improve operations in
“LEARN FROM THE BEST SO YOU CAN BE THE BEST: HARNESSING
THE POWER OF BEST PRACTICES IN YOUR BUSINESS” (P. 44).
One of those best practices is the trend towards paperless transactions.
Most of the leading property management companies are going paperless
to reduce costs and risk while also ensuring purchasing oversight. You can
check out some of the many advantages in “PROFITING FROM PAPERLESS PROCUREMENT” (P. 54).
Of course, there is one downside of my chapter visits—I have lately spent a
lot of time in airports. As such, I have a newfound appreciation for my peers
who are responsible for managing airports. In “AIRPORTS TAKE FLIGHT”
(P. 26) you will learn that while all types of property management can be
challenging, people who manage airports face some very unique challenges.
Most of us don’t have to deal with government agencies such as the U.S.
Customs and Border Protection, TSA, Fish and Wildlife Service or FBI—at
least not on a regular basis.
During my travels, I have also noticed the increasing number of retail ki-
osks that are popping up across the country. These unorthodox retailers are
becoming good tenants that add value to a lot of retail properties. I encour-
age you to learn more about them in
“RETAIL KIOSKS: SMALL BUSINESS, BIG IMPACT” (P. 48).
Although my travels as IREM
President are approaching an end,
I look forward to a continuing, long
future as a property manager. Unfortunately, we are all getting older.
By 2020, there will be almost 74
million Americans aged 60-plus.
A majority of these people would
prefer “AGING IN PLACE” (P. 16)
by staying in their own homes instead of moving to a nursing home
or assisted living facility. Managers
of Common Interest Communities
have special considerations when
dealing with senior unit owners.
I hope you enjoy this edition of
JPM® as much as I have. You can use
your free JPM® mobile app to take it
along with you the next time you’re
PROPERTY MANAGEMENT “TO-GO”