THE SOFTWARE DILEMMA:
Choosing the Right System for Your Company
Geoffrey Gelb, owner of Gelb- group Consulting, has software
implementation down to an exact
science, and shared his formula for
selecting software in a comprehensive, yet straight-forward approach.
Assess Your Software Needs
“Would you buy a home without discussing the needs of each individual
member, as well as your family as a
whole?” asks Gelb.
Similarly, your steering committee—often led by the director of IT—
should include heads from each department in the organization. Create
a project mission that outlines the
reason you are purchasing new software, and include a prioritized list of
wants and needs.
Learn about Softwares
Use references from friends and col-
leagues, as well as other industry
sources. Narrow down your field to
the top four to five packages, and
then analyze those choices.
“It’s absolutely imperative to look
for a forward-thinking company that
designs for the future,” said Gelb.
“Rather than ask which best fits your
business today, ask which fits the way
you want to do business tomorrow.”
Consider Possible Costs
Include the software, hardware and
the first two-years’ implementation
and support. A bad implementation
can delay setup and cause disorganization for years. For this reason, it’s
worth the money to invest in a good
Final Selection and
“Typically, at this point, one software
package has begun to reveal itself as
your best fit,” said Gelb. “For reassurance, you may want to work with
an independent consultant to review
your process and likely selection.”