What’s something you didn’t include
on your résumé that has defined your
career? Working in a family business when I
was in college. The experience allowed me to
truly understand the importance of customer
service and making every interaction a special
You recently hiked Kauai’s Na Pali
(Kalalau) Trail, a treacherous hike
(nine out of 10 level of difficulty) where
rescues are near impossible. How has this
experience influenced your perspective?
The trip reinforced the importance of planning
and being prepared, especially when there were
sudden weather changes or unexpected injuries.
If you forget something on the trail you are out
of luck. I also learned how critical it is to engage
an expert to help you be successful. For the hike,
I hired a guide who was intimate with the trail;
it made the adventure safe and interesting. Like
the work environment, it is critical to plan and
prepare when rolling out new initiatives, and
success depends on hiring the true experts.
How would you describe yourself in one
If you could have one superpower, what
would it be and how would you use it?
Having clairvoyant powers to generate positive
What are your three top goals or visions
for the upcoming year? My three top goals
for the coming year are to: make sure everything
we do delivers value; make significant progress
executing the strategic plan; and engage staff in
several breakthrough programs that move the
If your house was burning and you could
only save one possession, what would it
be? Album of family pictures.
How do you motivate the people you
work with? Communicate frequently;
empower them; offer learning opportunities; set
clear goals; show appreciation.
If money were no object, what would
your day look like? I would be involved in a
501(c) 3 that enriches the lives of those suffering
from mental illness.
What advice would you give your
younger self? Spend more time developing
If you could have the answer to any
question, what question would it be? How
can we all “play nice in the sandbox” and respect
How did you choose your career path?
The path found me and I embraced it.
What is on your bookshelf? What is your
go-to playlist? On my bookshelf: National
Geographic: Woman of Vision in Photography. My
go-to playlist is an eclectic mix of the Beatles,
Train, Carly Simon, Moody Blues and Mozart.
What is your favorite property in
Monopoly and why? Railroads: there
are four properties of this type and the
transportation opportunities are endless.
What are your pet peeves? Texting and
driving. People saying they can’t do something
before they have even tried.
What’s in your fridge? Vegetables, fruit,
lemons, chicken salad and chocolate chip banana
If you could witness any event—past or
future—what would it be? The signing
of the Declaration of Independence—such a
courageous and powerful moment in history.
What is one thing people would be
surprised to know about you? My son and
I used to have marathon “Lord of the Rings”
What is the greatest advice you’ve been
given? Have no regrets.
What is the one piece of advice you’d give
the future generation? Don’t accumulate
“stuff.” It’s too hard to move, insure and get rid of!
What qualities do you look for in your
team members? Trustworthy, respectful,
confident, positive, selfless, life-long learner,
How would your friends describe you?
Focused, loyal, energetic and collaborative.
TO VIEW A
Trail ... like
in the work
it is critical
to plan and