Griffis/Blessing, Inc., AMO / spotlight
THE FOLLOWING IS AN EXCLUSIVE INTERVIEW WITH RICHARD
DAVIDSON, CPM, OF GRIFFIS/BLESSING, INC., AMO.
What would you say has been the biggest change
or adaptation Griffis/Blessing has made to its normal
operations? What was the cause behind this change?
1. We have given clients the ability to access their
property information, both operations and financial
info, online. Our goal was to provide a higher level
of service, and we believe enabling our clients to access necessary information on their own schedule is
a very important facet of that.
2. Another big change was the expansion of the roving
maintenance and day porter services. This was done
based on customer (tenant) demand for a service issue that they didn’t know how to resolve. It also has
proven to be an additional source of revenue.
found that they are able to be creative problem solvers
and generally have stronger interpersonal communication skills than those with more technical backgrounds.
In addition, those with hotel experience tend to be extremely customer oriented and are able to contribute to
the high level of customer service that we believe is so
crucial in our industry.
In your opinion, what is the secret to building a
Describe the motivation behind Griffis/Blessing’s
charitable giving and community outreach. How do
these contribute to your core values?
The secret is to empower your employees to be able to
make decisions and solve problems on their own. Give
them the tools (education), work environment (safe,
bright and clean) and electronic support (hardware and
software) necessary to be successful.
What aspects or traits do you value in a new
We’re a local company and we take pride in our community. Because of our large presence in the area, we
have always felt it has been one of our responsibilities to
help continue the economic upswing of the Pikes Peak
region, and to that end, we pride ourselves in our employees’ involvement in local professional and charitable
organizations. These opportunities also afford our employees the opportunity to promote our core values of
hard work, integrity, financial stewardship and innovation and creativity in a non-work setting.
How does your firm retain and attract new talent?
We attract new talent by offering numerous profession-
al growth opportunities and an above-market benefits
program. We seek professionals with unique profes-
sional and educational backgrounds, particularly those
with liberal arts educations and experience in service
industries, such as hotel employees. We look for indi-
viduals with liberal arts backgrounds because we have
When hiring a new property manager, I am looking for
someone who is energetic and can communicate well,
both verbally and in writing. I am also looking for some-
one with a well-rounded liberal arts education who is
willing to accept responsibility.
What distinguishes Griffis/Blessing from other
property management companies?
There are many things that I believe distinguishes us
from other property management companies. I think
the education level of our employees, their overall management experience and the diversity of our professional designations (CPM, RPA, CCIM, CPA, LEED Certification and CAM) are just a few items. We are actually
the only management company in our market that has a
Colorado General Contractors “Class A” license on staff.
We also distinguish ourselves by encouraging our employees to participate in local, community activities.