JPM
President | O. Randall Woodbury, CPM®
President-elect | Ronald Goss, CPM®
secretary/treasurer | James A. Evans, CPM®
executive vice President and ceO
Russell C. Salzman, CAE, IOM | rsalzman@irem.org
editOrial directOr
Tulie O’Connor | toconnor@irem.org
assOciate editOr
Markisan Naso | mnaso@irem.org
circulatiOn
Diane Cole | dcole@irem.org
VOLUME 75, NUMBER 5 SEP.OCT 2010
www.IREMiCon.com
editOrial advisOry BOard
Deborah Kast, ARM®, CPM® Candidate, Chair
Jennifer Baiamonte, CPM®, Vice Chair
Natalie Brecher, CPM®
Elizabeth Ekre, CPM®
Laurie Gral, CPM®
Bob Hendricks, CPM®
Kristin Hiett, CAE
Saadat Keshavjee, CPM®
Sue Lewis, CPM®
Greg Martin, CPM® Emeritus
Kim Mitchell, CPM®, PhD
Richard Muhlebach, CPM®
Frank Staats, CPM®
Charles Stuart, CPM®
Eileen Yesko, CPM®
art directiOn, GraPhic desiGn
Whitney R. Larson, Injagar, Inc.
advertisinG sales | adinfo.jpm@foxrep.com
JPM, Journal of Property Management (JPM® ISSN 0022-
3905) is published bi-monthly by the Institute of Real
Estate Management, 430 N. Michigan Ave., Chicago, IL
60611. Internet: www.irem.org. This publication is provided as a medium for the expression of individual opinion
concerning management practices and procedures. The
articles and advertisements printed herein do not necessarily represent the endorsement of the Institute of Real
Estate Management or of the majority of its members
excepting such statements that are so designated. The
editors exercise only a general supervision of the material and assume no responsibility for claims made in
advertisements or for opinions and statements expressed
in articles. IREM®, CPM®, AMO®, ARM®, Certified ProPerty
Manager®, aCCredited ManageMent organization®, aCCredited
residential Manager® and JPM® are federally registered
marks of the Institute of Real Estate Management.
Reprints: Material in this publication may not be reproduced in any form without written permission of the publisher. For volume reprints or e-prints, contact Advertising
sales, sales@irem.org.
Copyright © 2010 by the Institute of Real Estate
Management. All rights reserved. Periodical postage
paid at Chicago, Illinois and at additional mailing offices.
Subscription rates: $62.95 for one year; single copy
$8.53. Remittances, undeliverable copies and subscription
orders should be sent to the JPM offices. Postmaster:
send address changes to JPM, Journal of Property
Management, P. O. Box 109025, Chicago, IL 60610-9025.
Printed in U.S.A.
institute of real estate Management diversity statement
| IREM encourages diversity. We welcome individuals
of all races, genders, creeds, ages, sexual orientations,
national origins, and individuals with disabilities. Our
organization strives to provide an equal opportunity
environment among its members, vendors, and staff.
Adopted October 2008
institute of real estate Management sustainability
statement | The Institute of Real Estate Management
(IREM) is dedicated to supporting real estate management strategies that advance an environmentally sustainable and economically prosperous future.
