CONTENTS
JOURNAL OF PROPERTY MANAGEMENT
SEP. OCT 2010
features
24 ON THE RECEIVING END:
Bankruptcy Cases and Receivership Offer Unique Career
Opportunities for Property Managers by J. Benjamin
McGrew, CPM®, CCIM
343832
28 SURVIVING THE CYCLE: IREM
Members Discuss Real Estate Cycles and How to
Manage Through the Downturn by Kristin Gunderson Hunt
32 STRONG CONNECTIONS: Call
Centers Dial Up Big Advantages for Multifamily
Residents, Prospects and Property Managers by Joel R.
Nelson, Yardi Systems
34 CERTIFIABLY GREEN: Green Office
Program Offers Tenants a Sustainable Partnership with
Hines by Diana Mirel
38 AFFORDABLE
ACCOUNTABILITY: CRM Applications Can
Greatly Improve Your Correspondence with Potential
Clients and Customers by Becca Wilson and Katheryn
Freeberg, CPM, Spherexx.com
